Faaati Muaava (03.05.2018 04:47)
The worst customer services when dealing with refunds. Quote from their representatives Lei and Manino Salamo "Please be advised refunds takes more than months for normal process, due to numerous request going through Hawaiian Airlines. FYI ticketing process will be from Travel Agent to the Airline."
They actually has a wait time for refunds up to months. They make it harder for the people to go to an agent. If the process of a purchased makes it less the clients money then I don't understand why people wants to use travel agents. They stated that after I pay for the ticket in cash it is then the traveler agency that pays for the ticket not the customer. So to my understanding I hand you cash in payments and from there on I no longer have the right to say it's my money!? Is that what you are saying?Lei and Mabino quoted "Customer paid with Agent and Travel Agent paid all with Airline Ticket in reverse." They say and to make things worse is that I dealt with the Hawaiian air consumer affairs not them and the Hawaiian consumer affairs gave the the waiver code and approved the refunds and still they made us run around wasting my time and gas while we already did everything they needed us to do and gave them all the documents they needed and still they make it seems like it's NOT our money. After this I will not use any agent anymore. We just wanted whats ours. I regretfully say that we only had to refund the ticket because my sister passed and there is no longer a need for her to travel now. We're leaving the Island on the 8th of May and the Worldwide Tours and Travel in Tradewind in Rafuna location and Manino Salamo located at the market place in Fagatogo are still giving us a hard time. It's frustrating and upsetting having to deal with people that do not want to help you at all. Very unsatisfying and very unpleasant.
preciousmartins (10.04.2016 18:34)
I am Miss preciousmartins Abudu the daughter of Ibrahim Abudu. My father was an Ivorian politician who served as the Minister of the Interior and chief of staff and secretary general for ousted former Ivorian President Laurent Gbagbo during the 2002–2011 Ivorian political crisis,civil war and he was also a top ally of ousted former president Laurent Gbagbo. It is sad to say that he died on Tuesday April 12 2011 at PISAM hospital after he was severally beating and shut at the presidential residence by armed rebels,republican forces of Cote d’Ivoire (FRCI) of Alassane Ouattara who is now the president of my country Cote d’Ivoire . Here is the video of his transfer to PISAM where he died:
My mother Aminatu 41 years and my younger brother Kadeh 13 years and my little sister Nina 9 years were all murdered in Deukoué during the crisis. You can also see the video of the massacre in Deukoué: . Before the death of my father in PISAM hospital in Cocody Abidjan, he told me of his deposit valued USD $9.5 million Dollar (NINE MILLION FIVE HUNDRED THOUSAND U.S DOLLAR). Left in a bank here in Abidjan, Please I need your kind and urgent assistance to transfer and invest this money in your country and also come to your country to continue my education.
After the death of my father, his wicked brother collected all my late father properties and now he have stop paying my school fees not knowing that I have this secret kept in my mind for many years now. My major problem now is that my wicked uncle have discovered that I have a legal banking document which relates to my late father money kept in one of the banks here and now he is after my life or I gave him the documents.
As soon as I receive your urgent reply indicating your interest to assist me to successfully transfer the money to your country, I will give you all the necessary information you may require to proceed towards transferring the money.
Finally, I am willing to offer you 30% of the total money as mode of compensation for your effort for assisting me with this humble request as I believe that this transaction would be concluded within few days you signify your interest to assist me.
Thank you and God bless.
TJ (28.07.2014 07:02)
hi...how does your travel agent work. I need to visit this christmas for vacation and the round trip is to expensive. But this is my first time on travel agent thing. or is like applied for loan and pay each month the amount as requested. Pls is there anyway to work this out..thanx