Laguna Hotel

Waigani Drive, Port Moresby
5 vertinimų
7.20/10.00
+675 323 9333

Laguna Hotel žemėlapyje

Įvertinimas

Isaac Gomoro Boni (16.11.2017 11:17)
Best hotel friendly staff excellent food...whats more!!
Love this place
Maria Schlesinger (26.06.2017 11:26)
Place is not bad, food is okay and the service of the staffs. Never encoutered problem so far.
Reg Newman (21.06.2017 08:53)
A bit expensive but very safe with fantastic pool and airport pick up
Peter Halliman (13.11.2016 10:26)
Port Moresby is terribly over priced, mostly because of corrupt politicians, wealthy oil & gas personal coming and going, no checks and balances, and no stabilisation of the economy. Accommodation ratings are based upon, service, safety, cleanliness, amenities, ease of access, and security. I have given this hotel a Two (2) Star rating due to the fact, that the pricing per night is on a level which I would pay for a Four and Five star hotel in a developed country. Security was good, just about too good, where our Taxi driver could not enter into the gates to drop off or pick up, we had to walk out to the carpark, not good for customer services. The room was clean, this is a must for me. However, there was only a fitted bed sheet and then the blankets, again not good. Who wants to sleep on a bed where we don't know if the blankets have been washed. We had to ask for a bed sheet to be put between the blankets and bed. Room showed signs of mould on ceiling and paint was pealing (though it is a new hotel) the Air con was not on, and seems they keep the Air-con off until a guest is checked in. In a country that is three degrees south of the equator and humidity is high, this is a serious issue. The main entry door would not close with own weight or pressure. Each time we had to make sure we securely closed the door. The hotel cleaners would not knock or wait for us (my wife and I) to answer before they tried to walk in after opening the door. This is not acceptable no matter what rating a hotel is.
Worst of all was the food..most of the time the resturant was empty. The menu never changed in four days. For breakfast, I was served instant coffee passed off as (French Press / Plunger coffee) I returned it. My wife and I never ate once at the breakfast bar due to watery scrambled eggs, bacon not cooked properly. I had Apple Juice first morning and it was on the verge of spoilage. Restaurant service was terrible, we would order for dinner, everything was repeated over and over, the waiter would disappear and we would get another waiter and start over. The table was not prepared properly, we would have to ask for simple things like the pepper and salt, instead of proper serviettes (napkins for the Americans) we were given thin tissue squares (would have done better with toilet tissue), I am not a messy eater but I do like to be able to wipe my mouth.
I had a Rump steak one evening, the meat was so tough, I ate half, and literally grew wear of chewing, and wore myself out. I am not a picky eater, grew up in PNG and know what it means to eat. I spent twenty years in Africa and have eaten more tender water buffalo meat cooked on a pit fire.
Two of our four days there was no desert for the evening, no lemon for sea food or water / here we are in the Tropics where lemon grows. Lastly but not least, at check in we were told that the management would have to confirm our check in as they were fully booked. We HAD A CONFIRMED booking seven days in advance, and I don't see any reason why we would have to confirm with anyone, this is unacceptable. Finally the manger came and same story from him, then he said he would let us know in a couple hours, and I said no, you will check us in now, that decision was made when I booked, paid for the room, and was sent a confirmation email. At one hundred and fifty US a night looks like the service would have matched the money but it did NOT. I would not suggest to anyone not local, or International to stay here and spent some money that I could have spent better with better service. NOT GOOD!
Freddy Duank (19.02.2016 02:28)
The place is nice and the food is great...
Every Friday night and Saturday night have a live music, and the singer performance is good...

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