All Things Aquatic Dive Center

2544 Library Road #104, Pittsburgh
5 vertinimų
8.40/10.00
+1 412-884-3483

All Things Aquatic Dive Center žemėlapyje

Įvertinimas

Richard Peterson (08.11.2017 05:15)
Excellent customer service. Helped me well after store hours. Good people you can trust.
Mitch DeRubis (12.10.2017 01:01)
Beth is a below average instructor, at best, but is even worse at running a business.

We made a deposit for future courses with Beth, but after she took our money, we never heard from her. She had promised to contact us regarding instructor availability as James, who she said would normally teach the course, was recovering from injury.

Unfortunately, our need for the courses was of a time sensitive nature, and we were forced to cancel part of our vacation because we had not completed them. Beth never called to schedule a class, nor did she provide any services whatsoever related to the deposited funds. However, she refuses to refund us. She has earned absolutely none of the deposited funds. She didn't even try.

I've given Beth several opportunities to do the right thing over the past several months. I've sent messages via the contact us link on her website, and never received even one response. I've talked to her via text message, which for some reason seems to be her preferred form of communication, however unprofessional that may seem. I sent her a written request for a refund in the mail, which she ignored.

I even submitted a complaint to the Better Business Bureau. She chose not to respond to the complaint, as you can see on the company's BBB website, where it also shows their current C+ rating.

Because I have given Beth multiple chances to do the right thing, and she has chosen not to, I want to caution potential customers. A scuba instructor is someone you should have complete trust in. Beth is not a trustworthy person. She choose to keep money that she has not earned, and ruin any chance for future business from us, instead of doing the right thing.

Please carefully consider other options in Pittsburgh and the surrounding area, of which there are many.
Kurtis Hardy (19.07.2016 19:30)
ATA is definitely the go to shop for Scuba! I finished up my scuba cert through ATA and am working on my advanced cert. Beth and Jim are great teachers and give you the time you deserve as a customer. They will work with you till you feel comfortable and can safely do the tasks at hand during your certifications.

I would recommend ATA to anyone looking to become a diver. Thanks again for the awesome experience Beth and Jim!
Joe Bobyn (28.06.2016 22:24)
This is the best scuba shop in Pittsburgh , as soon as you walk thru the doors you are welcomed by Beth , Jim or one of there other friendly knowledgeable staff. A buddy and I wanted to get certified and checked other shops but once we stopped at all things aquatic we found the right place. Their scheduling will accommodate everyone with personal hands on experience and they will give you one on one if needed. Which I did on a couple times , they want to make it fun and enjoyable and once you go back you are received like family they just can't help it. Even the other instructors they have considered you as family. I have used another shop in the past and the got nothing on all things aquatic. Because of my work schedule they stayed late to help my friend and I to complete or classes they go at your pace not like some of the other places. So if you are looking for a dive shop in Pittsburgh look no further call them and you will see why.
Amanda Whitson (05.04.2016 19:56)
What a wonderful place! The shop is in a convenient location. The owners are two awesome people who you instantly feel relaxed around. They are top notch in their trainings for new aspiring scuba divers, like myself. I would definitely recommend them to anyone who is interested in doing a introductory to scuba or if it's a 100% sure thing, then taking classes with them. They also do annual trips, which I am looking forward to my first one this year!

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