New Mexico Health Connections

Jennifer Johns (10.07.2017 21:36)
I have had nothing but superb service and kindness from everyone associated with NM Health Connections.

Jena Vee (10.07.2017 15:02)
Do NOT enroll at NMHC this is literally the Worst insurance carrier I've EVER had!!! I'm stuck with them for until 2018!

Steve Chapman (01.06.2017 18:43)
For the most part I liked the service I received from them until the last month when my employer finally provided health insurance. I had a colonoscopy scheduled and NMHC said they would cover most of the procedure. Through the change from UMHC to United HC I missed my payment, by mistake, missed my bill payment and they refused to cover my colonoscopy. I tried several times, via phone and in writing to make my payment but they have ignored me. They will not honor what they promised.

Beth Caldarello (12.05.2017 20:18)
I would like to thank Helen Blackwell specifically. I had a surgery that was scheduled and approved... I had been having difficulty paying my insurance and went to pay the full amount the day before my surgery to find out my insurance had been cancelled. In a complete panic I contacted NMHC and was finally sent to the finance department. Helen worked with her team to figure out how to get me covered without a lapse so that I could go into a really serious surgery and know that I was taken care of. I am eternally grateful for her service and ultimately the service given by NMHC. After my surgery I was called to make sure that I had all of the information I needed and was feeling informed and taken care of. Thank YOU! My deepest gratitude.

Jes Sicka (13.12.2016 20:50)
Hey NM Health Connections, thanks for taking my money and not updating my file. It's been 5 days now and I still can't pick up my prescriptions. No worries, I don't mind being in excruciating pain and could possibly have a stroke with out one of them, just kidding, I'm PISSED!!!
I will no longer be using your insurance and will be switching. Not only because if this but also you hardly have any providers in your network aside from Ben Archer. I have to drive two hours just to see a dermatologist .
I gave you two stars only because your customer service reps are nice and do try to get the ball rolling on your failure to provide timely coverage.
I do not recommend this insurance at all.

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