Southwest Re

Jake Leach (25.10.2017 14:10)
Like all insurance companies. Quick to take the money and quicker to deny a reasonable claim... Worthless.

"Failure to obtain prior authorization"... Yes, that's what happens when you don't return my many phone calls. As a single father of 4, I had to fix my vehicle. I can't afford to rent a vehicle indefinitely, and I couldn't wait for you to never answer the phone. Scum.

Jonathan Mikolajczyk's (15.03.2017 23:11)
I am a repair facility in Maumee Ohio and they were easy to work with and paid as soon as the work was completed. I will recommend this company for other for sure.

Linda Comstock (12.08.2016 22:00)
DO NOT DO ANY WORK WITH THEM!! THEY WILL NOT PAY YOU! LOOK OUT

Tom Crawford (11.12.2015 01:03)
I have a contract on a 2011 Honda. The contract is for bumper to bumper coverage to 100,000 miles. I now have almost 76,000 miles on the vehicle and have a problem that is covered under the bumper to bumper coverage. I cannot move forward on the repair until I get approval from SouthwestRe's administrator. The service department at the local Honda dealer started calling this morning at about 9:15 CST and was put on hold. The service writer has been on hold for a total of 2 hrs. and 50 minutes in 3 calls throughout the day and has yet to talk to anyone. I have just called the main number and I am now on hold for over 10 minutes. I would advise against buying extended warranty coverage from this company as their service for claims appears to be virtually non existent.

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