Kona Grill - Tampa

Vicky Donates (22.11.2017 22:16)
My sister-in-law had a small wedding and decided to have a family dinner afterwards at Kona Grill. The ambiance was nice and the servers were attentive but 8 people out of our party of about 35 got food poisoning last Saturday. The people who got sick ate sushi and the fondue cheese. This was my first time coming here and while the plate I ate was decent enough I found that after taste testing my family member’s orders that their food was incredibly average. Way too expensive for the mediocre plates they serve. When I called the manager to let them know about the incident, she told me she’d call me back after addressing the situation but never did. My husband called back later and the manager then told him that their “logs” all say their food was at the correct temperature at the time. They’re never going to admit to fault and I knew that but an apology would have been the least they could do. Some of the people affected were children and they didn’t bother to make amends for their failure to keep their customers safe and for that reason I will never step foot in a Kona Grill ever again. Spend your money on good food. This isn’t the place.

edge esquire (15.11.2017 22:19)
It was ok, calamari and the service were cold, pleasant atmosphere but suffers from a lack of soul, vibe, feel. It wants to be a cool place to be but just can't get there... It's overlooking a nice fountain that's how it's musters up to a 3 of 5, otherwise a 2.

Peaceful Julie (24.10.2017 21:09)
My first visit. Checkerboard sushi roll was over the top (if you like spicy)! Can't wait to get back, again! Nice atmosphere and service was great even during lunch hours. Highly recommend :)

Vincent Nguyen (20.10.2017 18:01)
My experiences of Kona Grill only apply to Happy Hour since I don't believe the price of the food is justified during regular hours considering the quality. If you go during HH and get their various specials and rolls, they're worth the price and taste pretty good but if I had to pay the full price, I would expect it to be better. The only reason I'm rating it a 4/5 is because the service can be so much better for the clientele and area they are in. There is no need for me to wait 15 minutes for someone to get my drink order and wait another 10 for water to arrive.It's unprofessional and their training needs to be improved or they need to hire more waiters to meet the demand.

Angela M (19.10.2017 03:49)
I give this restaurant one star, ONLY because the food is good. However, as far as service, tonight my husband and I received the worst of service possible. Keep in mind, today, we are celebrating my mothers birthday as she died of breast cancer 14 years ago. With that in mind, our server came to our table to 1) obtain our drink order, 2) bring us our drink and appetizer 3) bring us our dinner. She never once came back to check on us, our beers were empty for at least 15-20 minutes. The manager eventually sees my husband looking around to locate our server and he asks if he can help us. So my husband tells him, hey we haven't had good service tonight..and the managers response is 'right now? That's not possible you're her only table.' Obviously we ask for the bill and a box. The manager brings us back our bill and comps us for the appetizer. Unfortunately, we're not looking for a free hand out, just good service. Spent over an hour there and saw our waitress a total of 3 times for about 30 seconds. Don't waste your time here, head next door to Texas de Brazil..

Pridėti savo vertinimą